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Privacy Policy

Your privacy
matters to us.

Understand how AWAASONE handles information when you explore properties, create listings, or connect with people through our platform.

Last updated: 15 November 2026

Please read this document carefully. It explains the applicable policies, responsibilities, and conditions relating to your use of the AWAASONE website and services.

01

Introduction

Welcome to AWAASONE. This Privacy Policy explains how the operator of AWAASONE (identified below as the Platform Operator, we, us, or our) collects, uses, stores, and shares information when you access or use our website and related services.

AWAASONE is a property discovery platform intended to help users explore property listings and connect with relevant property owners, agents, or other listing contacts. This policy applies to information processed through our website, forms, accounts, and other services that link to this policy.

By using the platform, you acknowledge that you have read this policy. Where consent is required, we will seek it in the manner required by applicable law.

02

Who operates AWAASONE?

AWAASONE is operated by: [INSERT FULL LEGAL NAME OF THE OPERATING ENTITY].

Registered or principal business address: [INSERT COMPLETE BUSINESS ADDRESS].

For privacy-related questions and requests, contact: [INSERT PRIVACY CONTACT EMAIL].

Do not publish this policy until the legal operator name and contact details have been confirmed.

03

Information we may collect

The information we process depends on how you use AWAASONE and which features are available. We aim to collect information that is relevant to the purposes described in this policy.

  • Contact information: name, email address, phone number, and other details you submit through forms or account registration.
  • Account information: login credentials or authentication-related information, account preferences, and profile details, if accounts are provided.
  • Property information: property type, location, address or locality, price, rent, area, photographs, amenities, descriptions, and ownership or listing-contact details submitted by listing users.
  • Enquiry information: messages, preferences, requirements, and other details you provide when contacting a listing contact or AWAASONE.
  • Technical information: IP address, browser type, device information, access times, pages visited, diagnostic information, and server logs, where collected.
  • Location information: approximate or precise location only where a feature requests it and you provide the relevant device or browser permission.
  • Communication records: correspondence and support requests you send to us.
04

How we collect information

We may collect information directly from you when you create an account, submit a property listing, send an enquiry, contact support, or otherwise interact with the platform.

Some technical information may be collected automatically through server logs, cookies, and similar technologies, depending on the tools enabled on the website.

We may also receive information from service providers that help us operate authentication, hosting, analytics, security, maps, or communication features, where those services are integrated.

05

How we use information

We use personal information only for purposes connected with operating, maintaining, improving, and protecting AWAASONE, subject to applicable law and any consent or other lawful basis required.

  • To create and manage user accounts, where available.
  • To display and manage property listings submitted to the platform.
  • To facilitate enquiries between users and relevant listing contacts.
  • To respond to questions, complaints, and support requests.
  • To communicate service-related updates and important notices.
  • To maintain website security, prevent misuse, and investigate suspicious activity.
  • To understand website performance and improve the user experience, where analytics tools are enabled.
  • To comply with applicable legal obligations and respond to lawful requests.
06

When information may be shared

We do not sell personal information as a standalone data product. We may share relevant information in the following circumstances, subject to applicable law:

  • With listing owners, agents, or other relevant listing contacts when you submit an enquiry about their property.
  • With hosting, database, authentication, email, analytics, security, mapping, and other technology providers that support the platform.
  • With professional advisers, auditors, or insurers where reasonably necessary for legitimate business or legal purposes.
  • With government authorities, regulators, courts, or law enforcement where disclosure is required or legally permitted.
  • In connection with a business restructuring, merger, acquisition, or transfer, subject to appropriate safeguards and applicable law.
07

Cookies and similar technologies

AWAASONE may use cookies, local storage, and similar technologies to support essential website functionality, remember preferences, maintain sessions, improve security, and understand website usage.

If analytics, advertising, or other non-essential tracking technologies are enabled, we will provide the notices and choices required by applicable law. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

The specific cookies and third-party technologies used should be documented and kept up to date based on the website's actual configuration.

08

Data retention

We retain information for as long as reasonably necessary to fulfil the purposes for which it was collected, operate the platform, resolve disputes, maintain security, and meet applicable legal requirements.

Retention periods may differ depending on the type of information, the feature involved, and applicable legal obligations. When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to lawful retention requirements and technical limitations.

09

Data security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration, or disclosure.

No website, internet transmission, or storage system can be guaranteed to be completely secure. Users should protect their account credentials and notify us promptly if they suspect unauthorised use of their account.

10

Your privacy choices and rights

Depending on applicable law and the commencement of relevant legal provisions, you may have rights relating to your personal data. These may include requesting access to information about processing, correction, completion, updating, erasure, withdrawal of consent, and raising a grievance.

You may submit a privacy request using the contact details in this policy. We may need to verify your identity before acting on a request. Certain information may need to be retained where required or permitted by law.

Where processing is based on consent, withdrawing consent does not affect the lawfulness of processing carried out before withdrawal. Withdrawal may also affect your ability to use certain platform features.

11

Third-party websites and services

The platform may contain links to third-party websites or use third-party services. Those services are governed by their own privacy policies and terms. We are not responsible for the privacy practices of websites or services that we do not operate.

Please review the relevant third-party policies before providing information to those services.

12

Children's privacy

AWAASONE is not intended to be used by children in a manner that would violate applicable law. If a feature is restricted by age, users must meet the stated eligibility requirements.

If you believe that a child has provided personal information in violation of applicable law, please contact us so that we can review the matter and take appropriate action.

13

Cross-border processing

Some technology providers may process or store information in locations outside your state or country. Where personal information is transferred or processed across borders, we will take steps required by applicable law and our contractual arrangements with relevant providers.

14

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements. The revised version will be published on this page with an updated date.

Where required by law, we will provide additional notice or seek consent for material changes.

15

Contact and grievance redressal

For questions, privacy requests, or complaints relating to this policy or the handling of your personal information, contact:

Privacy / Grievance Contact: [INSERT NAME OR DESIGNATION].

Email: [INSERT SUPPORT OR GRIEVANCE EMAIL].

Postal Address: [INSERT COMPLETE BUSINESS ADDRESS].

Please include enough information for us to understand and investigate your request. We will handle grievances in accordance with applicable legal requirements.

Have questions?

If you need clarification about this document or how AWAASONE operates, please get in touch with our team.

Contact us